Privacy Policy
Last Updated: April 5th, 2025
Welcome to DeepHD.ai. We respect your privacy and comply with global data protection laws. This policy explains how we collect, use, and protect your information when you use our services (https://deephd.ai).
By using our Website, you agree to this policy. If you disagree, please do not access our services.
1. Information We Collect
A. Personal Data You Provide
When you sign up, make a purchase, or contact us, we may collect:
- Name, email address, and billing address
- Payment details (processed securely via Stripe, PayPal, or Payoneer; we do not store full payment data)
- Account credentials (if applicable)
- Communications (e.g., support requests)
B. Automatically Collected Data
We use cookies and Google Analytics to collect:
- IP address, device/browser type
- Pages visited, session duration
- Referral sources (e.g., ads, search engines)
2. How We Use Your Information
We process your data to:
- Provide and improve our services
- Process payments securely
- Respond to inquiries and prevent fraud
- Send updates (only with your consent)
- Analyze traffic via Google Analytics
3. Legal Basis for Processing (GDPR)
If you are in the EU/UK, we process your data based on:
- Your consent (e.g., for marketing emails)
- Contractual necessity (e.g., processing payments)
- Legitimate interests (e.g., improving our Website)
4. How We Share Your Data
We do not sell your data. We may share it with:
- Payment processors (Stripe, PayPal, Payoneer) for transactions
- Service providers (hosting, analytics) for essential operations
- Legal authorities if required by law
5. International Data Transfers
Your data may be processed outside your country. We use safeguards such as EU Standard Contractual Clauses to ensure appropriate protection during cross-border transfers.
6. Cookies & Tracking Technologies
We use:
- Google Analytics (opt out here)
- Essential cookies (required for the Website to function)
- Optional cookies (only with your consent)
You can manage your preferences via your browser settings.
7. Payment Security
All payments are processed via PCI-DSS compliant providers (Stripe, PayPal, Payoneer). We do not store your full payment details on our servers.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data (GDPR)
- Opt out of marketing communications (via "unsubscribe" links)
- Request data portability (EU/UK)
- Exercise CCPA rights (California residents)
To exercise any of these rights, please contact us.
9. Data Retention
We retain your data only as long as necessary for:
- Providing services
- Compliance with legal obligations
- Resolving disputes
10. Children’s Privacy
Our Website is not intended for users under 16 years of age (or 13 in certain jurisdictions). We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date.
12. Contact Us
For privacy-related requests or questions, please contact us:
- Email: [email protected]
- Website: https://deephd.ai